Delivery Delay Notice

Due to tight COVID-19 restrictions and high volume of online purchases, Australia Post and other courier services are experiencing severe unprecedented delivery delays. Delays on top of the estimated delivery times are expected and delivery times can't be guaranteed. Please keep this in mind when placing orders. We ask for your patience during these trying times. Please don't hesitate to call or email us if you have any questions or concerns.

Flat Rate Shipping

Update: Australia Post has suspended their Express Post next day guarantee for the moment. Any express post items sent via Australia Post is not guaranteed to arrive on the next day until further notice.

We charge a flat rate shipping meaning you can order one or as many items as you like and you pay the same rate anywhere in Australia. 

  • $9.90 Standard Delivery (Tracked) (3 - 8 Business Days)
  • FREE Shipping for orders over $150
  • $14.90 Express Delivery (1 - 5 Business Days)
  • $19.90 Express Rural/Country (2 - 5 Business Days)

Orders placed before 11 AM AEST on a business day are dispatched on the same day for all items with 1 – 2 days “Processing Time.”

Items with more than 1 – 2 days “Processing Time” will be sent out within the processing time frame mentioned.

Processing Time

Every item has a processing time. It shows the time frame it will take us to pack and send the item. For example, if a product says “Processing Time: 2 - 4 days” it means that it will take us 2 - 4 business days to get our stock ready and send it out. This does not include the delivery period when the item will reach you. The shipping time starts the day the order is dispatched and not the purchase date.

Business Days

If you place an order over the weekend or public holiday, your order will be dispatched the next business day.

Free Shipping

Enjoy free standard shipping within Australia on all orders over $150. Free shipping is sent via standard registered post. Please allow approximately 3 - 8 business days for delivery depending on where you are in Australia. For customers in Northern Territory, regional Western Australia and other parts of rural Australia, please allow up to 2 weeks for delivery.

Express Delivery

Update: Australia Post has suspended their Express Post next day guarantee for the moment. Any express post items sent via Australia Post is not guaranteed to arrive on the next day until further notice.

Orders sent via express delivery may be sent via Auspost or any other express courier. If sent via Auspost the express delivery is only available within the Express Post next business day delivery network. These areas include Sydney, Melbourne, Brisbane, Adelaide, Canberra and other metro areas excluding NT & WA. Express Post to rural and regional areas outside of the Express Post network will take longer. You may check if your area is within the Express Post network following this link.

Express Rural / Country

Express Rural / Country All orders under express country or rural will still be sent via an express delivery service however it may take much longer than express delivery but typically quicker than the standard delivery. Delivery times for most areas near a metro / CBD area is around 2-3 business days and between 5 - 8 business days for more remote areas.

Shipping Carrier

We use Australia Post as our main dispatch carrier. Occasionally, we will also use Star Track, Courier Please, Fastway and other courier companies when deemed necessary. All orders are tracked unless specified.

Peak Season

During peak seasons like Mother's Day, Father's Day and Christmas, shipping times can vary due to the huge amounts of deliveries from Australia Post and the courier services that we engaged. You might expect some slight delay during these periods. Once the order is sent out from our warehouse, we are no longer responsible for any delays.


Please ensure that the address details that you provide on your order are correct. Any parcels that are returned to us due to an incorrect address will incur a reposting charge of $9.90 for parcels below 1kg. Parcel above 1kg will be quoted separately. 

And yes, we can deliver to PO Boxes and Parcel Lockers.

Worldwide Shipping

Worldwide shipping is not available at the moment. We only deliver to Australian addresses.

If you have any question on the delivery matter, please email us at or call us on 1300 88 23 83.